Return, Exchange and Refund Policy

Return & Exchange

1.Unworn/unwashed garments can be exchanged within 14 days of purchase with their original receipt & tag. 

2.No exchanges/refunds/claims can be made on discounted products/Clearance Sale.

3.If any item purchased at full price goes on sale, it will be exchanged at the marked down price.

4.All prices are fixed and inclusive of taxes.

Our Return Policy is simple and hassle free. Please send product(s) back from any courier service in new condition. Please re-use our flyer or any other good quaity shopping bag at home  to pack products, Dont use Courier flyer as you will be charged extra by them. We will invoice refund your amount via JazzCash or Easypaisa. Please write your account details on the back of the invoice. We will refund the invoice amount to you with 5 working days.

Note: Only wrong sizes & defective items are refunded or exchanged in Sale.

Free shipping

Get Free shipping NationWide On Orders Above RS.3499/.

Customer service

Feel Free to Contact Us
Whatsapp: +92 321 8666602
Email: info@velvourshop.com

Quality Assurance

Our products are Authentic
Made In our own Manufacturing Unit
proudly Made In Pakistan

Secure payment

We Accept Debit / Credit Card 💳
And EasyPaisa JazzCash Payment We Also Offer Cash On Delivery.